Train
20 of 62 known sticking points
You booked from the wrong station
Beijing, Shanghai and Guangzhou each have several stations. Check the full name before you travel.
Beijing South is not Beijing — read the full name.
What you'll see
If you are at the wrong station, the city has multiple stations with similar names:
"Wrong station" · "Your train departs from <other station>"
车站提示为：车站错误 / 您的车次从（另一站）出发
Error-text level: L2 (observed wording). Exact on-app text is being verified.
Why it happens
Beijing vs Beijing South, Shanghai vs Shanghai Hongqiao, Guangzhou vs Guangzhou South are completely different stations, often far apart.
Fastest fix, free:
Check the full station name on your ticket, then take the metro or a taxi to the correct one — allow 45-90 minutes.
Last verified: 2026-09-20 ·
Confidence:
Multiple sources (pending first-hand verification)
The full fix sequence (free)
- Read the full station name: Beijing vs Beijing South, Shanghai vs Shanghai Hongqiao, Guangzhou vs Guangzhou South.
- Take the metro or a taxi to the right station; allow 45-90 minutes.
- If too late, ask the ticket window about changing to a later train.
When the fast fix isn't enough
In the kit
The kit maps multi-station cities with transfer times.
1. The station map
Which station serves which train.
2. The trigger matrix
Which numbers leave from which station.
3. Offline printable version
The map as a printable card.
If nothing works
If you cannot reach the right station in time:
- Ask the ticket window to change to a later train from your current station if one exists.
- Book a same-day train from the station you are actually at.
- Use a ride-hailing app to minimise transfer time.
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