Emergency
46 of 62 known sticking points
You had an accident and need an ambulance
Call 120, don't move the injured, give the location clearly, and keep them warm.
120 for ambulance; don't move the hurt.
What you'll see
If someone is hurt, fast, clear action matters:
Injury · call 120
受伤 · 拨打 120
Situation level: L3 (scenario). This is an emergency situation, not an app error code.
Why it happens
Ambulances, 120, may take 10-20 minutes in cities; for minor injuries a taxi to hospital can be faster. Don't move a suspected spinal injury.
Fastest fix, free:
Call 120, ask a bystander if you can't speak Chinese, keep the person still and warm.
Last verified: 2026-09-20 ·
Confidence:
Multiple sources (pending first-hand verification)
The full fix sequence (free)
- Call 120 for an ambulance.
- Don't move the injured person unless in danger.
- Give the location clearly; show your map.
- Keep the person warm and calm.
When the fast fix isn't enough
In the kit
When minutes count, the kit gives the 120 wording and when a taxi is faster.
1. The lookup table
What to say so help arrives fast.
2. The trigger matrix
When to wait for 120 vs take a taxi.
3. Offline printable version
The call script as a printable card.
If nothing works
If 120 is delayed:
- Flag down a taxi for minor injuries.
- Ask bystanders to call and explain.
- Go to the nearest hospital ER yourself.
You are looking at 1 of 62
Most travellers know about three of these before they fly. This one is often not one of them.
This case
Related, emergency
All others