Emergency
53 of 62 known sticking points
You're having a mental health crisis
Call a mental health hotline, your embassy, or travel insurance; go to ER if in danger.
Hotlines and your embassy can help.
What you'll see
If you're in distress, reaching a human helps:
Crisis · call hotline
心理危机 · 拨打热线
Situation level: L3 (scenario). This is an emergency situation, not an app error code.
Why it happens
China has a psychological support hotline, 12320-5 in some regions; embassies and insurers can connect you to English help.
Fastest fix, free:
Call the mental health hotline, 12320-5, your embassy, or travel insurance for support.
Last verified: 2026-09-20 ·
Confidence:
Multiple sources (pending first-hand verification)
The full fix sequence (free)
- Call a mental health hotline, 12320-5.
- Contact your embassy for English counselors.
- Call your travel insurance.
- Go to a hospital ER if in immediate danger.
When the fast fix isn't enough
In the kit
When you're struggling, the kit lists the lines and the embassy path.
1. The lookup table
Hotlines and embassy contacts that offer help.
2. The trigger matrix
When a hotline suffices vs when to go to ER.
3. Offline printable version
The line list as a printable card.
If nothing works
If hotlines are busy:
- Message a friend or family member.
- Use a translation app to explain.
- Go to any hospital and ask for help.
You are looking at 1 of 62
Most travellers know about three of these before they fly. This one is often not one of them.
This case
Related, emergency
All others