Didi
40 of 62 known sticking points
You need a larger car for luggage or a group
Choose Premium (专车) or Luxury instead of Express, add a note, and cancel if too small.
Express fits 1-2 light passengers only.
What you'll see
If a standard car won't fit, the car type is too small for your load:
No larger car · Type unavailable
滴滴 App 显示：暂无更大车型 / 车型不可用
Error-text level: L2 (observed wording). Exact in-app strings are being verified against a live device.
Why it happens
Express cars are sized for 1-2 light passengers. For luggage or groups, Premium, Luxury, or a 6-seat type is the right match.
Fastest fix, free:
Pick Premium or Luxury instead of Express, add a luggage or group note, and cancel if a too-small car arrives.
Last verified: 2026-09-20 ·
Confidence:
Multiple sources (pending first-hand verification)
The full fix sequence (free)
- Choose Premium (专车) or Luxury (豪华车) over Express.
- Add a note about luggage count and riders.
- If a smaller car arrives, cancel and re-request.
When the fast fix isn't enough
In the kit
When the right car won't show, the kit maps types to your load so you book once.
1. The lookup table
Which Didi type fits your luggage and group.
2. The trigger matrix
When Express fits vs when Premium is needed.
3. Offline printable version
The size guide as a printable card.
If nothing works
If no large car is available:
- Book two Express cars for the group.
- Use a 6-seat or van type if available.
- Ask the hotel to arrange a larger car.
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