Didi
39 of 62 known sticking points
You can't add a second payment method
Remove the existing method first, then add the new one; or split WeChat Pay and Alipay across apps.
Didi often allows one primary method.
What you'll see
If adding a backup fails, Didi limits one active method at a time:
Cannot add method · Method exists
滴滴 App 显示：无法添加 / 支付方式已存在
Error-text level: L2 (observed wording). Exact in-app strings are being verified against a live device.
Why it happens
Didi often lets you keep one primary method; to add a second you may need to remove the first, or use a different app for the other wallet.
Fastest fix, free:
Remove the current payment method, then add the new one; if you need both, use WeChat Pay in Didi and Alipay in another app.
Last verified: 2026-09-20 ·
Confidence:
Multiple sources (pending first-hand verification)
The full fix sequence (free)
- Remove the existing method, then add the new one.
- If you need both, use WeChat Pay and Alipay on different apps.
- If it still fails, contact Didi support.
When the fast fix isn't enough
In the kit
When the app blocks a second method, the kit shows the swap path and the two-app split.
1. The lookup table
The exact taps to swap or keep two wallets.
2. The trigger matrix
When one method is forced vs when two are allowed.
3. Offline printable version
The setup steps as a printable card.
If nothing works
If you must pay right now:
- Use one wallet and top it up instead.
- Ask a friend to pay and reimburse.
- Pay the driver directly if the app allows.
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